INFO & FAQ

INFO & FAQ

Here you will find general information about the festival (opening times, general rules, arrival, etc.), as well as the FAQs about your personal account (ticket registration), online shop (buy cashless credit and products in advance and connect it with your ticket / your personal account) and cashless (cashless payment at the festival site). Simply click on the desired topic to get to the subpage:

 

GENERAL INFO

MY ACCOUNT

ONLINE SHOP

CASHLESS (coming soon)

 

Online Shop

As soon as you have created your personal account and connected it to your ticket, you can also use the FQ21 online shop. This not only offers you the opportunity to top up cashless credit in advance, but also to pre-order various products at a special price, which can then be picked up conveniently at the festival (e.g. ice-cold beer). In addition, there will be special goodies and discount campaigns in the online shop. For frequently asked questions concerning the Online Shop please have a look below.

CLICK HERE TO GET TO THE ONLINE SHOP

 

My Account

Creating a personal online account only takes a few minutes and ensures that your ticket is linked to your name and thereby protected. You can also purchase cashless credit and other products (at special prices) in your account up front, take part in great competitions and use to account as your digital wallet on site at the festival. By creating a personal account your ID check can also be carried out more quickly on site. This allows you to avoid possible queues at the festival gates. For frequently ask questions about this topic please have a look below.

Please note that all visitors must register before entering the festival site. If you do this online in advance, you will save a lot of time on site and enjoy other great advantages.

CLICK HERE TO CREATE YOUR PERSONAL ACCOUNT

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close