FAQ

  • Allgemeines
  • Advices & Rules
    • By entering the festival site, the visitor accepts the house rules.
    • No liability is assumed for damages, injuries and theft at the campsite! Parking at your own risk, the Road Traffic Regulations apply. Only licensed vehicles are allowed to enter and park at the site.
    • The instructions of the security personnel must be followed.

    Camping

    • Camping & access to the festival area are only possible with a valid frequency festival pass.
    • Camping is only included with valid festival passes.
    • Camping is only allowed within the designated areas.
    • There is no camping option for daily visitors.
    • Please keep traffic-,  rescue- and escape routes as well as closed roads clear.
    • Please take your tents after the festival with you and use them again - this protects the environment and saves you money!

     

    Cleanliness

    Please help protect the environment and keep your campsite clean!

    BBQ

    In the Hofer Snack & Chill Area you have the possibility to use the grills there for free. Open fire is forbidden outside the Snack & Chill area and therefore we ask you not to bring your own barbecue.

    Party Tents

    The setting up of party tents is not recommended for reasons of security,  space and environment. If you have one, please note that this is used by several festival visitors and covers at least 50% of the sleeping tent.

    Children & Teenagers

    The last version of the Lower Austrian Protection for Minors applies. Security is required to ensure compliance with this law. Children from 10 years old pay the full price.

    Damages, Injuries & Theft

    No liability is assumed for damages, injuries and theft on the entire festival grounds (park, camping and caravan sites, as well as on the core site, etc.)!

    Please always keep an eye on your belongings.

    Swim

    Bathing and swimming in the river Traisen is basically possible, but the organizer advises caution! We point out that the Traisen is a running water, and swimming there can be dangerous. Attention! The organizer accepts no liability. Please take care of the environment, and do not throw trash into the river!

  • Prohibitions
    • Camping outside the designated areas & on trails is strictly prohibited.
    • Camping on the embankment or on the shore of the Traisen is strictly forbidden for security reasons!
    • It is forbidden to enter the weir and the associated buildings.
    • Large gas cartridges
    • Gas cylinders
    • Various flammable liquids
    • Open fire (you can do a BBQ in the Hofer Snack & Chill Area)
    • Any kind of cooking utensils & grills
    • Glass
    • Bulky waste (sofas, couches, plywood, etc. must not be carried on the premises)
    • The digging of holes is strictly prohibited
    • Beer crates, beer tables, benches as well as bulky objects
      Bicycles, mopeds
    • Weapons or weapon-like objects, fireworks of any kind
    • Pets of any kind
    • Selfiesticks are forbidden in the core site.
    • Relevant flags / banners with right-wing background
    • Drones
  • House rules

    House rules for 2018 can be found HERE

  • Safety at the FQ Festival

    Emergency Task Forces

    Fire brigade: (+43) 122
    Police: (+43) 133
    Ambulance: (+43) 144

    The fire brigade should immediately be informed if a fire breaks out anywhere, even if it appears to be already under control, or seems to be extinguished.

    On both big stages, at the campsite as well as at the caravan site there is a station with trained medical staff.

     

    Open air events can lead to unexpected measures due to the weather. (Interruption of performances, field evacuation, tent evacuations ...). These measures are announced through speakers, screens and security services. In this case, the instructions of the security service must be followed without contradiction!

     

    If you are in danger of lightning storms or storms, please go to your cars and help other visitors without a car and offer your free places, if possible! (You can show free places by switching on the hazard flasher!) Please avoid dangerous spots such as big tents, trees towers and superstructures!

     

    Ear protection is available at all box offices, at the entrance, at the info point and at the FM4 container.

     

    Security checks happen at the entrance to the campsite and the site, where dangerous objects will be removed! According to our house rules, carrying dangerous objects is prohibited!

     

    There will be Wavebreakers on both stages. When crossing maximum capacity the wavebreakers will be closed temporary during the concerts in oder to provide you with full safety and a comfortable concert experience.

  • FQ Festival App

    The official App is available for free at the App- and Play Store!

    iOS: http://bit.ly/FQ19ios
    Android: http://bit.ly/FQ19android

  • Festival wristband counter

    At the entrance to the campsite, tickets are exchanged for festival wristbands. All tickets will be scanned for their authenticity without exception. If you have a print-at-home ticket please bring a printed version of your ticket, because the scanners don't work on your mobile phone.

    Please keep the ticket ready when accessing the entrance to avoid delays. The wristbands are not transferable.

  • Cash machine/ATM

    The freQuency festival is cashless. That's why there is no cash machine available at the festival site. The next cash machine is situated near the Merkur supermarket (about 500 meter walking distance)

  • Info counter/ Lost & Found

    The info counter / Lost & Found is located at the core area, left to the Space Stage. Here you will find all the festival-related information as well as information about train and bus timetables. During the festival you can ask there for found objects.


    The Lost & Found container  is situated near the entrance, where you got your festival wristband.


    After the festival you can ask for your lost items here:

    Lost & Found office St. Pölten
    Town Hall, Parterre
    Town Hall 1
    3100 St. Pölten
    Tel .: +43 (0) 2742 -333-3020
    E-Mail: fundamt@st-poelten.gv.at

    Opening hours:
    Mon., Wed. and Thurs. 7.30 am -04:00 pm, Tues. 7.30 am - 06:00 pm and Fr. 7.30 am - 01:00 pm

  • Garbage deposit

    A  deposit of EUR 10, - will be collected in cash at the main entrance. After returning a full garbage bag you will get back 5 €. The rest will be retained as a garbage contribution and will be used 100% for the maintenance and full restoration of the St. Pölten Greenpark. For faster processing at the entrance, please have your 10 € in cash ready when you arrive at the festival.


    The deposit can be returned on Saturday from 12:00 until Sunday 12:00. Anyone who has a tent or a backpack will be considered a camper, regardless of the ticket. Therefore  you will have to pay garbage deposit.

    Please help protect the environment and keep your campsite clean!

  • Opening Hours

    Camping / Caravan / Green / Comfort / Hofer

    Wednesday from 10:00 pm until Sunday 12:00 noon.
    Entrance is open day and night.

    VIP Camping / Glamping (FreQmansion, Fiver, Bungalow)

    Wednesday from 12:00 noon until Sunday 12:00 noon.
    Entrance is open day and night.

    Parking Area

    Wednesday from 10:00 pm until Sunday 12:00 noon.

    EARLY CAMPING / EARLY CARAVAN

    Camping, Green Camping, Hofer Tickets:
    Tuesday from 09:00 am until Wednesday 10:00 pm
    Early Camping Fee: 20 Euro/Person

    Caravan
    Tuesday from 09:00 am until Wednesday 10:00 pm
    Early Caravan Fee: 40 Euro/Caravan (no matter how many passengers)

    Comfort
    Wednesday from 08:00 am until 10:00 pm
    Early Camping Fee: 20 Euro/Person

    VIP Camping / Glamping (FreQmansion, Fiver, Bungalow)
    Wednesday from 12:00 noon
    No Early Camping Fee

    Parking Area
    Tuesday from 09:00 am until Sunday 12:00 Uhr.

    More opening hours are coming soon!

  • Press Area

    The entrance is located near the left viewing plattform at the Space Stage. Access only with press band. Accreditation contacts can be found  at press area on www.barracudamusic.at

  • Wheelchair Area

    The Space Stage (Main Stage) has its own wheelchair area located on a higher platform.

    There is also a natural elevation in the area of the Green Stage which gives you a nice view.

  • Sanitary Area & Drinking Water Facilities

    There are sanitary stations at the campsite, at the caravan site and at the core site.


    There are water-rinsed toilets at the large sanitary station at the campsite as well as at the caravan site and in the core area. In addition, larger mobile toilet stations are situated at several locations.


    Further sanitary stations are located at the VIP-, Comfort- and Greencamping Area.

    There are drinking water facilities in the sanitary areas on the camping and caravan site, in the core area near the Space Stage as well as the toilet stations located there.

  • Ticket Info

    We strongly advise you to not buy tickets from private sellers on the street. Unfortunately, there have often been problems with fake tickets, with which the entrance to the festival and camping grounds will be refused.

  • VIP Area

    The VIP area is located on the right sided viewing plattform at the space stage. There is a limited number of VIP tickets for the VIP area. These include the access to the VIP area and the use of the VIP parking and the VIP campsite.

    ATTENTION: Access to the VIP parking is guaranteed by all those arriving on time. For late arrivals it is possible that free spaces at VIP parking are no longer available! Please check the VIP tickets at the entrance.

  • Disabled people
    • Half-price tickets for disabled people are available at the Oeticket Hotline - +43 900-9496096 (€ 1,09/min)
    • Separate parking lots are provided and at the VIP parking area.
    • A viewing platform for disabled people is located at the Space Stage (=main stage). Access is only granted to people holding a special ticket for disabled persons plus one accompanying person. The Green Stage (= second stage) area has a natural elevation from which you have a nice view to the stage.
    • Our security personnel and the paramedics will help you with any assistance you might need.