Ticket Info 2021
As you know, the FM4 Frequency Festival 2021 cannot take place due to COVID-19. We trembled for a long time and tried everything to save this year’s festival summer, but due to the increasing number of cases and the relatively low vaccination rate among the young population it would be irresponsible to hold such a major event. Even if this decision hits us just as hard as you, we are optimistic about the future and are already working hard on the FM4 Frequency Festival 2022, which will take place from August 18th to August 20th in the Greenpark St. Pölten, Austria.
LET’S REUNITE PLANET FREQUENCY NEXT YEAR!
From August 12th, 12:00 noon until September 30th, 12:00 noon you have the opportunity to swap your tickets (every category with the exception of day tickets) free of charge via our online platform for the FQ22. The swap or exchange will activate your tickets for next year*. Both FQ20 tickets that have been swapped for the FQ21 and FQ21 tickets are swappable. The swap is possible for oetickets (including eventim.de), Hofer tickets, Raiffeisen tickets and musictickets.
A successful SWAP is the only way to activate the tickets for 2022!
INFO VOUCHER REGULATION
If you unfortunately can’t come to FM4 Frequency Festival 2022 and therefore don’t want to swap your tickets, you can have the ticket value issued as a voucher from Oct. 1st, 2021. This regulation was legally anchored in the KuKuSpoSiG to help protect the cultural life of all those involved for the next years. This voucher can then be redeemed for future events of musicnet entertainment GmbH (incl. FM4 Frequency Festival), Nova Music Entertainment GmbH and Barracuda Music GmbH. You can find an overview of all events at www.barracudamusic.at. After December 31st 2023 you can have the voucher value refunded. All further information about the voucher regulation can be found in the FAQ section below.
If you have purchased your ticket at oeticket.com, you can exchange it for a voucher online after the swap period has expired using the oeticket access data that you also used to purchase the tickets. If you bought it at a stationary ticket outlet (tobacco store, Raiffeisen Bank, Libro, etc.), then return it to this ticket outlet after the swap period has expired and exchange it for a voucher.
From Oct. 1st, 2021, 12:00 p.m. you can also exchange your Hofer festival pass for a voucher**. To do this, please send the typed (!) TICKETCODE on your cash receipt and a photo of your cash receipt as well as the invoice by email to firstname.lastname@example.org. There is a separate TICKETCODE for each ticket purchased, so if you have bought several festival passes and want to exchange them for a voucher, please submit all the corresponding TICKETCODES that you received when you bought them.
If you have already purchased your Print@Home Ticket, please send the typed (!) Ticket BARCODE, the PDF of your ticket (otherwise a photo) and, if still available, the typed (!) TICKETCODE on your cash receipt as well as a photo of your cash receipt and the invoice to email@example.com
**You will receive organizer vouchers for the value of the ticket by email, which you can then be redeem directly at the organizer. All vouchers that are not redeemed within the legally stipulated redemption period can then be refunded.
*As a result of the Swap your refund claim (arising from the return of your old ticket) will be set off against the purchase price for the 2022 ticket.
All further info about the vouchers can be found in our FAQ-section below and on www.oeticket.com
Important Questions & Answers (FAQs)
These FAQs are only used for informational purposes. They do not grant customers any (new) rights and do not amend existing agreements.