Ticket Info 2021
As you know, the Frequency Festival 2021 cannot take place due to COVID-19. We trembled for a long time and tried everything to save this year’s festival summer, but due to the increasing number of cases and the relatively low vaccination rate among the young population it would be irresponsible to hold such a major event. Even if this decision hits us just as hard as you, we are optimistic about the future and are already working hard on the Frequency Festival 2022, which will take place from August 18th to August 20th in the Greenpark St. Pölten, Austria.
LET’S REUNITE PLANET FREQUENCY!
From August 12th, 12:00 noon you have the opportunity to swap your tickets (every category with the exception of day tickets) free of charge via our online platform for the FQ22. The swap phase was extended – new deadline: November 5th, 2021, 11:59 pm. The swap or exchange will activate your tickets for next year*. Both FQ20 tickets that have been swapped for the FQ21 and FQ21 tickets are swappable. The swap is possible for oetickets (including eventim.de), Hofer tickets, Raiffeisen tickets and musictickets.
A successful SWAP is the only way to activate the tickets for 2022!
After a successful swap, it is neither possible to return the swapped ticket nor to issue a voucher.
THE SWAP PHASE ENDED on Nov. 5th midnight!
SWAP DEADLINE: November 5th, 2021, 11:59 p.m.
INFO VOUCHER REGULATION
If you unfortunately can’t come to FM4 Frequency Festival 2022 and therefore don’t want to swap your tickets, you can have the ticket value issued as a voucher. This regulation was legally anchored in the KuKuSpoSiG to help protect the cultural life of all those involved for the next years. This voucher can then be redeemed for future events of musicnet entertainment GmbH (incl. Frequency Festival), Nova Music Entertainment GmbH and Barracuda Music GmbH. You can find an overview of all events at www.barracudamusic.at.
The redemption of the vouchers as well as the payout of the voucher amount will be carried out in accordance with the Austrian Act on Art, Culture and Sports Protection (KuKuSpoSiG). Such act especially stipulates the date from which you can apply for the payout of the voucher amount.
If you have purchased your ticket at oeticket.com, you can exchange it HERE for a voucher online using the oeticket access data that you also used to purchase the tickets.
If you bought it at a stationary ticket outlet (tobacco store, Raiffeisen Bank, Libro, etc.), then return it to this ticket outlet after the swap period has expired and exchange it for a voucher.
If you bought your tickets at eventim.de you have them refunded right HERE.
If you want to exchange your Hofer Festival Pass for an organizer voucher**, please click HERE to enter your details in the form. The following applies to all further inquiries to email@example.com: Please always give us your ticket code and / or the barcode so that we can check your case more quickly.
**You will receive organizer vouchers for the value of the ticket by email, which you can then be redeem directly at the organizer. All vouchers that are not redeemed within the legally stipulated redemption period can then be refunded.
*As a result of the Swap your refund claim (arising from the return of your old ticket) will be set off against the purchase price for the 2022 ticket.
All further info about the vouchers can be found in our FAQ-section below and on www.oeticket.com
Important Questions & Answers (FAQs)
These FAQs are only used for informational purposes. They do not grant customers any (new) rights and do not amend existing agreements.